Privacy Policy

Last Updated: 5 June 2025

At Camelia Trendy Clothing, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website cameliatrendyclothing.com, and when you use our services.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access the site.

1. Information We Collect

We may collect personal information from you in a variety of ways, including, but not limited to, when you:

Make a purchase: We collect your name, billing and shipping addresses, email address, phone number, and payment information.
Create an account: We collect your name, email address, and password.
Sign up for our newsletter/Camelia Club: We collect your email address.
Contact customer support: We collect information you provide in your communications with us.
Participate in surveys or promotions: We collect information relevant to the survey or promotion.
Browse our website: We automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website (e.g., pages visited, links clicked, time spent on pages). This is collected using cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Processing orders: To fulfil and manage your purchases, process payments, and deliver products.
Account management: To create and maintain your account, and provide you with access to your order history.
Customer service: To respond to your inquiries, provide support, and resolve issues.
Marketing and promotions: To send you newsletters, promotional offers, and information about new products or services that may be of interest to you. You can opt-out of marketing communications at any time.
Website improvement: To analyse website usage, understand customer preferences, and improve our website’s functionality, design, and content.
Security: To detect and prevent fraud, unauthorised transactions, and other illegal activities.
Legal compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, shipping, order fulfilment, marketing, data analysis, and website hosting. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent: We may share your information with other third parties with your explicit consent.

We do not sell, rent, or lease your personal information to third parties.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to collect information about your browsing behaviour. Cookies are small data files stored on your device that help us remember your preferences, track your activities on our site, and improve your user experience.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Rectify: Request correction of inaccurate or incomplete personal information.
Erase: Request deletion of your personal information, subject to legal obligations.
Object: Object to the processing of your personal information for certain purposes.
Data Portability: Request a copy of your personal data in a structured, commonly used, machine-readable format.
Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us using the details provided below.

7. Children’s Privacy

Our website is not intended for children under the age of 12. We do not knowingly collect personal information from children under 12. If we become aware that we have collected personal information from a child under 12 without verifiable parental consent, we will take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.